产品FAQ不再放成单一通用话术,而是按产品线维护。销售或运营人员应先进入对应产品页面,再根据客户所在市场、应用场景、规格和认证要求组合回复。
Product FAQ content is maintained by product line. Open the matching product page first, then adapt the answer by market, application, specification, and certification requirement.
产品线FAQ入口 / Product FAQ Entries
统一应答框架 / Response Framework